AI call screening that blocks robocalls with a Press-1 gate, routes real callers to your AI assistant or your cell, and emails every missed call.
Raven VoiceBot gives you a phone number you can put on your website, Google Business Profile, Facebook page, and truck wraps — and every call that comes in gets screened before it ever reaches you. Robocalls and auto-dialers get hung up on automatically. Real customers either get patched through to your cell after telling the system who they are and why they’re calling, or they talk to an AI assistant trained on your business. Either way, when you can’t get to the phone, you get an email with the customer’s name, number, and what they wanted, so you can call them back the same day.
Most home service guys lose money on the phone two ways: missing real customers because they were on a roof or under a truck, and burning daylight on robocalls, lead resellers, and silent dialers that aren’t even real people. The “AI receptionist” services everybody’s selling right now answer everything — including the spam — which means your AI minutes get eaten by junk calls and your customers wait while a bot tries to talk to another bot.
Raven VoiceBot fixes both problems. The robocall screen at the front catches the spam before it ever reaches you or the AI. Then you choose, per number, whether real callers get forwarded to your cell with their name and reason already recorded, or whether the AI handles the whole call for you. When a real customer calls and you can’t pick up — you’re on a job, in a meeting, asleep, doesn’t matter — they don’t disappear. You get an email with their info so you can call them back. The whole thing is set up and managed from your website, alongside the rest of your Raven services.
Real call handling for service businesses isn’t just about answering — it’s about deciding what’s worth answering in the first place. Raven VoiceBot handles both ends automatically.
Every call that comes in hears a short message asking the caller to press 1 to continue. Real people press 1 in two seconds. Robocalls and auto-dialers can’t — they don’t listen, they don’t press buttons, they just hang up or sit there silent. Anything that doesn’t press 1 gets disconnected before your phone ever rings. The message the caller hears is fully customizable for your business, so it sounds like you and includes any recording disclosure required in your state.
Each number runs one of two ways, your choice. Forward to your cell records the caller’s name and reason, rings your phone, plays you a quick clip of who’s calling and why before you pick up, and lets you press 1 to take the call or 2 to send them to email follow-up. The customer hears hold music while this happens, not dead air. Let AI handle it means the call goes straight to an AI assistant trained on your business — it answers questions, books appointments, and emails you the conversation. If you go with the cell forward setup and your phone sends the call to voicemail, the system catches that, hangs up cleanly, and emails you instead — so you don’t end up with a customer leaving a message on a voicemail box that’s already confused about what’s going on.
Everything — your cell number, the message callers hear, the question that asks them why they’re calling, the hold music, where missed-call emails get sent — all of it is set up inside your Raven Tools plugin on your website, right next to your ChatBot and SMSBot settings. One login, one place. When a call doesn’t connect because you didn’t answer, declined it, or the caller hung up, you get an email with their phone number and what they were calling about so you can follow up. No separate app, no second dashboard, no code, no support ticket every time you want to change the greeting.
Raven VoiceBot solves the actual problems home service guys deal with every day on the phone — not the made-up problems in marketing brochures.
The robocall screen kills the daily interruption from auto-dialers, lead generators trying to sell you your own contact info, and the constant “is your Google listing claimed” garbage. Bots can’t press 1, so they never get through. Your phone only rings when there’s a real human on the other end. Guys who used to silence their phones during the workday can leave the ringer on again — and if you’re using AI to answer, your AI minutes only get spent on actual customers instead of getting wasted on spam.
When the call forwards to your cell, you don’t have to gamble on whether to answer an unknown number. The system already asked the caller their name and what they need, so before you pick up, you hear a quick clip telling you who it is and why they’re calling. Press 1 to take it, press 2 to skip it. You walk into every conversation already knowing what’s going on. No more guessing whether the 919 number on your screen is a customer, a contractor, or somebody trying to refinance your truck.
Between the robocall screen, the voicemail catch, and the missed-call emails, every legitimate caller ends up somewhere useful — talking to you, talking to your AI, or showing up in your inbox with their name, number, and reason for calling. Service businesses that used to lose 15 to 30 percent of inbound leads to missed calls get most of that revenue back without hiring anybody. The system runs the same way whether you’re on a roof, under a truck, in a meeting, or asleep — and you can change any of the settings from your website anytime.
Here are the questions home service owners ask most often when they’re looking at Raven VoiceBot.
Robocalls and auto-dialers don’t listen and don’t press buttons — they’re just machines blasting calls. When Raven VoiceBot answers, it asks the caller to press 1 to continue. A real person does it in two seconds. A bot either sits silent, plays a recording at you, or hangs up. Anything that doesn’t press 1 within a few seconds gets disconnected before your phone ever rings. Your customers don’t notice; the spam never gets through.
Forward to cell is for guys who want to take real calls themselves but want to know who’s calling first. The system gets the caller’s name and reason, rings your phone, plays you the clip, and you decide to take it or skip it. AI handle it is for guys who can’t pick up most of the time — high call volume, working alone, in and out of cell service. The AI answers the call, takes care of basic questions, books appointments, and emails you the conversation. You can run different numbers different ways, or just pick one and stick with it.
If you don’t pick up, decline the call, or your phone sends it to voicemail, the system stops cleanly and emails you the caller’s phone number and what they were calling about. You call them back when you’re done. No customer gets stuck leaving a voicemail on a system that’s already half-confused about what’s happening.
The number Raven VoiceBot gives you is the number you put everywhere — your website, Google Business Profile, Facebook, truck wraps, business cards, yard signs. Customers don’t see anything different from any other phone number. They just call it like they’d call any business. The screening and routing happens behind the scenes; they don’t know or care how it works, they just get connected.
Yes — all of it. The greeting that asks them to press 1, the question that asks for their name and reason, the hold music while your cell is ringing, even the clip you hear when the call comes through to your phone. All of it is editable in your Raven Tools plugin on your website. If you’re in a state that requires a recording disclosure, you put it in your greeting in your own words.
It replaces the number you give out. Customers call the Raven VoiceBot number, it screens them, and either rings your cell or hands the call to AI depending on how you set it up. Your personal cell still works the same way it always has — Raven VoiceBot just acts like a smart receptionist sitting in front of it.
Ready to stop letting robocalls eat your day and start catching every real lead that calls in? Raven VoiceBot screens out the spam, lets you decide which calls to take, hands the rest to AI, and emails you about every call you missed so nothing real slips through. It’s set up inside the Raven Tools plugin alongside the rest of your marketing tools, and it’s built for the way home service businesses actually work — on the road, on the roof, and rarely anywhere near a desk phone.
